Frequently Asked Questions
Find answers to common questions about our collections and services
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts as sizing may vary between contemporary and oversized fits.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
At doki & DOKI, we prioritize ethical manufacturing and use high-quality, durable fabrics designed to reduce fashion waste through longevity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Custom duties and taxes are calculated at checkout for most destinations.
How should I care for my doki & DOKI garments?
To maintain the quality of your pieces, we recommend following the specific care label instructions, typically suggesting cold washes and air drying.
When will out-of-stock items be replenished?
We release limited seasonal drops. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted of any restocks.